How to Structure and Deliver a Customized Training Course


Do you have employees who need specialized training? Do you need help finding the time and resources to deliver the training? It would help if you considered providing a customized employee training course.

A customized training course is a great way to ensure that employees understand their job roles and can effectively use the practices, tools, and processes associated with the job. A carefully designed and well-structured training course also helps to create a culture of learning in the workplace, allowing for growth and development opportunities for employees.

By following these simple steps, you can structure and deliver the training your employees need effectively and efficiently. Let our team help you get started!

Assess the skills to be taught and the people learning them


The first step in creating a customized employee training course is to assess the skills and knowledge your employees need to know. This will help you determine the best way to deliver the training.

Ensure to include the following information in your assessment:

What is their role within your organization? What are their responsibilities? Is this a new skill for them? How necessary is this knowledge to their job function? Who will be taking the training? Are all employees required to take the course or just a specific subset?

This information will help you determine which material to include in the course and who should teach it.

Create the training content


Once you’ve assessed the skills your employees need to learn, it’s time to create the training content.

Make sure the content is relevant and appropriate for your employees. The training should be tailored to each employee’s needs, so ensure you include specific details about their work situation and responsibilities.

To keep your employees engaged and learning, include fun and interactive content they can sink their teeth into. This will help them stay focused on the material and increase their retention rate.

Develop an outline of training components, tools, and activities


Now that you have created the content, it’s time to develop an outline of training components, tools, and activities. This will help you plan how to deliver the training fun and engagingly.

Some key components you should include are

Learning Materials: This includes videos, slideshows, and articles. Ensure these are available on your learning platform of choice so that employees can access them anytime they need them.

Integrated Tools and Activities: Use quizzes and assessments to create interactive learning experiences for your employees. This will help them stay engaged and learn more effectively.

Training Delivery Methods: There are various ways to deliver training, so choose the one best suited for your company culture and employees’ personalities.

You can attend traditional classes in person or online, use whiteboard exercises to create collaborative learning environments, or even have team-building activities that involve learning together.

Develop a Training Delivery Plan


Now that you have an outline of the training content and delivery methods, you need to create a delivery plan. This includes deciding when and where the training will take place and how many employees will receive it.

You’ll also want to consider any required materials or tools employees will need to participate.

In addition to developing a delivery plan, testing different mediums and timing options with potential participants is essential before finalizing anything.

Doing this lets you get feedback on what works best for them and ensures everyone is prepared when the training goes live.

Evaluate the Course

Evaluating the course is a vital component of the training process since it allows you to make any improvements or modifications that are needed for future training sessions. Your evaluations should be comprehensive in order to determine whether or not the training content was delivered clearly and effectively. A successful evaluation includes assessing:

  • The learning objectives of the course
  • The organization and flow of the material
  • The participant’s comprehension of the course
  • The relevance and practicality of the material
  • Whether or not participants engaged in discussion and hands-on activities
  • Participant feedback on the learning materials, presentation style, delivery speed, and available resources

It is also important to gather data on participant performance on assessments throughout the course in order to gain an understanding of their comprehension. This data can then be used to improve future courses. Gathering feedback from participants is also immensely helpful in evaluating your course. Feedback forms are brief surveys that provide valuable information such as what worked well, what could be improved upon, and what topics they would like to see discussed further.

Follow-up and Support


Once the training course is delivered, it’s important to make sure you provide ongoing follow-up and support to those attending the course. This can include sharing additional resources and offering advice on how best to implement what they learned.

Follow-up should include reaching out directly after the course is complete, as well as at regular intervals throughout the following weeks or months. It’s important to keep in contact with attendees so they feel supported in their learning journey and that their questions or need for encouragement can be met in a timely manner.

You can provide follow-up support via various virtual channels such as:

  • online forums
  • webinars
  • Skype sessions
  • Q&A events

Additionally, some physical visits could be organized if relevant, either at a shared office space or even simply from the comfort of an attendee’s workplace.

Supporting attendees through their post-training journey will help ensure that they get the most out of your customized training course and optimize their learning processes by giving them solutions when they are most needed.


All the things discussed above can help you create effective and engaging employee training tailor-made for your organization’s needs. Be sure to include relevant examples and scenarios from real-life cases to keep it interesting.

Don’t hesitate to ask for expert assistance when creating practical employee training. Also, you can download the LMS Paylocity app to quickly create a customized employee training course.

Written by Lawrence  Walton